To ensure the most accurate results, customers in the OpticalTel network should always use the following site to verify internet connection speeds: http://speedtest.opticaltel.com/ Tip: For quick access, click on “Internet Speed Test” at the top of the SUPPORT page.
Please Note – Wireless connections are always inherently slower than ‘hard wired’ connections using an Ethernet cable. The only way to get an accurate measure of your true connection speed is by connecting directly via Ethernet cable.
Please contact Customer Support at 1.855.303.4237 to confirm your wireless network credentials.
Upgrades to your internet connection speed can be requested by calling Customer Support at 1.855.303.4237. Internet speed upgrades can be implemented both remotely and immediately.