Internet FAQs

There are a variety of websites available for testing the speed of your internet connection. One fairly reliable option is: https://www.speedtest.net/. If you are trying to test speeds above 100Mbps you will need to download their speedtest App to get accurate results.

Please Note – Wireless connections are always inherently slower than ‘hard wired’ connections using an Ethernet cable. The only way to get an accurate measure of your true connection speed is by connecting directly via Ethernet cable.

Please contact Customer Support at 1.855.303.4237 to confirm your wireless network credentials.

Upgrades to your internet connection speed can be requested by calling Customer Support at 1.855.303.4237. Internet speed upgrades can be implemented both remotely and immediately.