Managed IT FAQs

How do I make changes to my services or hardware?

Please contact our Business Sales Team directly at 1.866.866.8693.

How do I report a concern with my existing services?

Please contact our Business Tech Support team directly 1.888.274.7635

How do I pay my bill?

There are several ways to arrange to pay your monthly bill. You may:

Contact Customer Support to make payment over the phone at 1.855.303.4237
Login to your customer portal utilizing any of the convenient Pay My Bill links located on the Home or Support pages of opticaltel.com and make a payment online
Set-up automatic payments on a credit/debit card or bank account
Physically mail in a paper check payment